Description
The Cisco Desk Phone 9851 moves into full colour with a 3.7-inch backlit LCD and six programmable line keys, making it a strong fit for busy desks handling multiple calls or lines. It supports Cisco’s AI-based background noise removal on outgoing audio for clearer calls in open-plan offices, and it’s the entry point in the 9800 lineup for Key Expansion Module support, accepting one DP-9800-KEM for extra programmable buttons. Running on PhoneOS, it works across Webex Calling, Unified Communications Manager, BroadWorks, and other SIP platforms without needing a different device for each. Dual Gigabit Ethernet, a USB-A port, and optional wall mounting round out a phone built for flexible, everyday business use.
Key features:
- 3.7-inch colour backlit LCD, 480 x 240 resolution
- 6 programmable line/feature keys plus 4 interactive softkeys
- AI-based background noise removal on outgoing audio
- Supports 1x DP-9800-KEM key expansion module
- Dual Gigabit Ethernet ports plus a USB-A port
- TPM 2.0 hardware security, Secure Boot, TLS 1.3 encryption
- Compatible with CUCM 12.5+, Webex Calling, BroadWorks, and Asterisk





